Bicycle Servicing

Thank you for visiting the Pitcrew Bikes servicing inquiry page.

At this time our service departments are beyond capacity and availability of parts is extremely limited, with a large number of basic items being out of stock with all suppliers.

Currently world wide demand for bikes and parts is four times higher than what could be expected and this is of course causing major time and availability issues.

With that in mind, while we wish we could offer the Pitcrew experience to everyone we are only able to take in a very limited number of bikes for servicing, on a case by case basis, with priority being to customers with bikes purchased from one of our Pitcrew Stores. 

If your bike requires servicing please feel free to bring the bike into store and we will at our earliest convince make an assessment as to if/when we may be able to do your job.

Please note we cannot assess bikes over the phone and please do not be offended if we cannot fit you in, do not have the room to store bikes waiting for service or do not have the parts available complete the repairs.

We can assure you we are taking all steps possible to try and catch up with the workload and source parts.

We have had feedback that some other stores may have slightly more flexible turnaround times. While we would love to get you sorted please feel free to check with other stores if we are unable to help.

We greatly appreciate your understanding in these unprecedented times.

Pitcrew Bikes Albany - Ph. 09 600 3095  E. workshop@pitcrew.nz 

Pitcrew Bikes Pukekohe - Ph. 09 239 2453  E. pukekohe@pitcrew.nz