Due to warranty and supply agreements, all bicycles must be collected from one of our stores.
Note: we also do free setup on all new bikes so allow a bit of extra time (approx. 20 minutes) when you are collecting the bike for us to get it dialled in for you.
$8.99 Flat Rate Nation Wide Shipping or get Free Shipping over $99
Excludes bikes (pick up in store only), bike racks, and baby seats (contact us for shipping prices). Postal addresses must be business or residential address, we cannot ship to PO Boxes.
Our stock is split over 2x locations (item location and availablity shown on product page) so we may send orders out in separate packages or collate an order before shipping which could take longer. On items that are just coming from one location we endeavour to ship all orders placed before 3pm Mon-Fri on the same day. Any orders placed after 3pm, or over the weekend, will be sent on the next business day.
Delivery time is usually 3-5 business days from time of collection for North Island and South Island non-rural customers. Please allow an additional 1-2 business days for rural deliveries, depending on your area. These times are estimates only and may vary.
Please note that while we allow returns the item needs to be in as new condition and may incur a 20% restocking and/or we may on-charge freight if you have just changed your mind on a free shipping order.
Address for returns:
128 Target Road, Glenfield, Auckland 0627
At Pitcrew we carry all the products on our website in stock in our stores in Pukekohe and North Shore. If you have any questions about the product, feel free to contact us before ordering to discuss your requirements.